Legal

Refund & Cancellation Policy

Last updated: 26 October 2026

Courses and the Visual Lab: no refunds

The full course, with every lesson's video and visual lab, and the Visual Lab plan, with every visual lab but no videos, are digital products. They are unlocked on your account the moment your payment succeeds. Because of this, all course and Visual Lab sales are final and we don't offer refunds, whether full or partial, once a payment is complete. An order can't be cancelled after the payment succeeds, and unused days of access can't be exchanged for money or transferred to another person or course.

Live batches and webinars: you pay one month at a time

A live batch is paid month by month, at the price you registered at; a paid webinar is paid once. A month you've paid for isn't refunded, but you're never charged for the months ahead: if you want to stop, simply don't pay the next month. Each month can be paid from 7 days before it's due. If a month is still unpaid 5 days after its due date, you're taken off the class invitations (and the Google Meet link) until you pay it. Free webinars cost nothing, so there's nothing to refund.

Some live batches let you pay in full: every remaining month at once, at a lower price. Months paid in full are paid months like any other: if you leave the batch early, they aren't refunded.

If we cancel a live batch or webinar

If we have to cancel a live batch or webinar you registered for, we tell you why on the website and through a Google Calendar cancellation email, and:

  • every month you paid for whose classes hadn't started yet is refunded in full, automatically, to the account you paid from. Refunds go through Razorpay and usually reach you in 5–7 working days;
  • if you paid in full, each month that hadn't started is refunded at the per-month amount you paid (your payment divided by the months it covered);
  • a month whose classes had already started when we cancelled isn't refunded;
  • if you paid us outside the website (for example by UPI directly), we refund you by hand and confirm on WhatsApp.

The banner on the website shows the cancellation and the status of your refund for at least a week afterwards.

Discounts

A discount, such as a limited-time sale, an early-bird price for the first seats of a live batch or a coupon code, applies only to purchases made while it's on. A live batch you registered for at an early-bird price keeps that price for every month. A lower price or a discount offered later isn't a reason for a refund.

Try before you buy

To make sure the course suits you, watch the free preview lessons on the course page and our YouTube channel, and try the interactive visualizer on the home page and the free demos in the Visual Lab.

Failed or duplicate payments

If money was deducted but the payment failed, your bank or Razorpay usually returns it automatically within 5–7 working days. If you were charged twice for the same purchase by mistake, or the course didn't unlock after a successful payment, message us on WhatsApp (+91 72079 78772) with your payment reference. We'll fix your access or return the duplicate charge to your original payment method.

Questions

See the Contact Us page.